Notice of Privacy

Alternative Quality Group, S.A. de C.V., with address at Cuauhtémoc Avenue # 127, El Carmen Totoltepec, Toluca, CP. 50240, State of Mexico, is responsible for the processing of personal data that customers or potential customers provide us, which will be protected in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).


What personal data we collect and for what purposes?


We collect full name, email, telephone number, position held in the “client company or potential client company” and additional contact information provided or found as free access information.
The personal data we collect is used in order to monitor the services provided to our customers or analyze the feasibility of providing a possible service to our potential customers. Among these activities is telephone or email communication to inform or request information about the status of any activity related to the service provided or to provide, sending quotes, sending invoices, sending customer satisfaction surveys, analysis of information to improve the quality of the services provided or to provide (including the attention to your complaints, doubts or suggestions).


It is worth mentioning that no sensitive personal data is collected and that we do not make transfers of personal data, except those that are necessary to meet information requirements of a competent authority, which are duly substantiated and motivated.


Where can I exercise my ARCO rights?


You may exercise your rights of access, rectification, cancellation or opposition of your personal data (ARCO rights) directly to the administrative offices of Alternative Quality Group, S.A. de C.V located at Avenida Cuauhtémoc # 127, El Carmen Totoltepec, Toluca, CP. 50240, State of Mexico.


Changes to the privacy notice


If there is a change in this privacy notice, we will inform you through our website